Frequently Asked Questions
(click on any question to get the answer)
What technique do you use to paint? (Spray or Brush & Back Roll)
- We typically spray unless client requests otherwise or if the surface type requires (cedar siding, stucco, or rough surfaces. All trim is usually done with brush and back roll.
- Spray & Back Roll is when you apply paint with a sprayer first, then while the paint is still wet use a roller to work the paint into the rough surface. This technique takes a lot more time and cost more.
- Both techniques are equally good it just depends on the surface Spraying gives a smoother more even finish coat.
Why can you paint my house faster than other painting companies?
- We have larger crews and have an awesome SYSTEM!
- 2 Coat Process
- Will start on one corner of house will spray 2 sides then go back and re-spray – it goes a lot faster that way the painters don’t have to reset up everything on each side of house
- First coat takes about 1 hour to dry
- This process takes about 2-3 days to finish
- We typically SPRAY unless requested other wise. Read the Blog about spray vs roll.
In what weather conditions can you paint exterior?
- It has to be at least 40° or above and stay above freezing for 6 hours in order for the paint to go on and stay on properly.
- There are products available when painting as low as 38°, but we prefer the weather to be a little bit warmer to insure a reliable and long lasting paint job.
What if it rains or storms between the pressure wash and my start date?
- It does not matter if it storms after the pressure wash.
What is the purpose of the pressure wash?
- The purpose of the pressure wash is to rinse away the chalky residue, removes dust, mildew and some loose paint; may be preformed up to a month prior to painting. If the washer happens to miss something or could not reach something on the house, during the prep time, the painters will wipe down the house removing all cobwebs, nests, etc. No one has to be home for the pressure wash; we only need access to your back yard and to your water spigot.
What kind of caulk do you use?
- 40 year caulk; 100% acrylic primer
What is included in the Prep Work?
- The crews will caulk holes, cracks, seems, siding, windows and seal up the house.
- Next, they will tape off windows, scrape and prime all areas where needed.
- They will wipe down house with rag removing any spider/cob webs, hornet nests, etc.
How long does it take to paint my house?
- Typically the whole painting process takes 2-3 days, depending on how big the project is and weather permitting.
What type of finish do you typically use on Exterior paint?
- For Exteriors, we typically use a Satin Finish or Egg Shell.
What brand of paint do you use?
- We use Kwal Paint. Kwal Paint is a regional paint, specifically designed to endure the elements that Colorado has to offer: dramatic daily temperature changes, seasonal weather and lots of sun. We have found that their products hold up the best in our climate. Kwal is also a company that was started in Colorado. For these reasons, we both prefer and recommend Kwal Paint.
Can I use my discount for Kwal that my HOA provides?
- No, other discounts will not apply unless given by Vivax
Would it be cheaper to buy the paint myself with my HOA discount?
- No, it is typically cheaper for Vivax to supply the paint with our discount.
How many coats do you use on Interior Jobs?
- As many coats as it needs to get a consistent finish
Do you take off shutters before painting?
- Typically the shutters will be taken off the house to paint EXCEPT if they are in bad shape. Vivax does not want to be responsible for any damage.
Can you paint my house while I am out of town?
- Yes, we can paint exteriors while homeowners are not present. The homeowner will meet with the Production Manager before leaving to confirm the details of the estimate. Once the homeowner returns they will coordinate a final inspection with the Production Manager to ensure everything is up to their satisfaction, then discuss payment.
How do you paint the front door if the customer is out of town?
- The weather stripping can be taken off before customer leaves that way they can paint inside OR wait until CUSTOMER gets back and will finish up/ touch ups then.
Does the warranty still apply if I move and there are new homeowners?
- Yes, the warranty goes with the house, even if there are different homeowners.
Can you provide references of past houses you have painted?
- Yes, we can do a search in our database for surrounding houses we have completed; addresses only
- Visit the In-Your-Area page, then click on your city and utilize the google map application on the page to look around the area where you live.
- If you want more information or references please call (720) 331-9735
Is your company insured and can you provide me with documentation?
- Yes, Vivax is Insured with a $2 million in Liability and Workers Compensation.
Download Proof of Insurance Here
How many millimeters thick is each coat of paint?
- 1 coat of paint is 3-4 mill, if applied properly.
- 2 coats of paint is 6-8 mill, if applied properly.
Do you use Oil Base Primer?
- We use water base primer but will use Oil base if needed to prevent bleed through, and/or on surfaces that would require oil based primer.
Do I pay the wood worker separately from Vivax Pro Painting?
- No. Vivax will give you a bid for wood damage and will coordinate the contractor to come out and repair the damage. The payment is made to Vivax.
Can you help me find contractors in other home improvement categories?
- Yes. We work closey with at least one contractor in every home improvement category. Ask us on facebook, or contact us through our website.
Do you offer payment plans?
- Yes, Vivax Pro Painting offers payment plans with no interest. Typically we require the customer to pay ½ of the job price upon the completion date, and the remaining balance over a series of 4 equal, monthly payments worked out with the Production Manager.
What do you accept for payments?
- We accept checks, cash and all major credit cards. You can send us payments to:
Vivax Pro Painting
1100 W. Littleton Blvd
Littleton, CO 80120
MATCHING EXISTING COLORS
How to find out what the existing colors are on your house
Look for old paint cans in the basement, storage or garage. Look for a color name or code or formula on the paint can. If not take the can to the nearest Kwal store and have them match it for you.
A Kwal paint code will have a 4 digit code with a letter (N, D, M, A) at the end.
You can contact your HOA to see if they have them on file OR could be documented somewhere when you bought the house.
You can contact the builders to see if they have them on file.
Take a paint chip off the siding, trim, accent take to the Kwal paint store and they can match it for you. OR if you are having wood replacement take an actually piece of siding or trim to the store for match.
If you do not have any of the above, Go to the store and grab a few color chips/samples to take home and try to match existing your self.
Kwal and SW store can match other brands of paint to their brand. If they do not have a specific color name to match exactly they will do a custom match which will have a formula instead of a color code.
NOTE* Keep in mind that your existing paint color may have slightly faded due to time, sun, and the harsh elements that comes along with the Colorado climate.

